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How Do I Get out of “Diagnosing Your PC” Loop?

Madalina DinitaAugust 6, 2021 Comments (25)
fix-diagnosing-your-pc-loop-windows

After installing the latest Windows feature update, your computer may occasionally get stuck on an automatic repair loop. The OS keeps saying that it’s diagnosing your PC, but there’s no real progress going on. Force restarting your device rarely helps. If you’re experiencing similar issues, follow the troubleshooting steps below.

What to Do When Windows Gets Stuck on “Diagnosing Your PC”

Turn off Your PC Three Times and Run Automatic Repair

  1. First, unplug all the external devices connected to your computer. Unplug your router as well. Make sure your computer can’t connect to the Internet.
  2. Press and hold the Power button until your machine turns off.
  3. Press the Power button again to restart the machine. Repeat this process three times.
  4. After you boot up your device for the third time, let it load. The “Preparing Automatic Repair” message should appear on the screen shortly.
  5. Go to Advanced Options, and select Troubleshoot.
  6. Then select Advanced Options, and click on Startup Repair.Startup-Repair-windows
  7. Wait for 30 minutes until the repair process is over. Enable your Internet connection afterward.
  8. If the repair tool fails to fix the problem, go to the next step and uninstall the update.

Uninstall the Update

Most likely, the update files failed to install properly. That’s why your computer is stuck in that repair loop trying to diagnose your PC.

  1. When your machine arrives at the Automatic Repair screen, select Advanced options.
  2. Go to Troubleshoot, and then select More options.
  3. Go to Uninstall updates.
  4. Simply hit Uninstall latest feature update.uninstall-latest-feature-update-windows
  5. Enter your admin password when prompted. Wait until your computer finishes uninstalling the update. Check if you can boot up your machine normally.

Use a USB Recovery Drive

If your PC won’t boot up, you can use a USB recovery drive to fix the problem. You need a 16GB USB flash drive to create and store a recovery image. If you don’t have a recovery image, you can create one using a second computer.

  1. Press the power button to turn off your machine.
  2. Then insert your recovery USB drive into your computer.
  3. When prompted, select the option that allows you to boot up your machine from the USB drive, instead of your hard drive.
  4. Select Recover from a drive to reinstall the OS from the bootable USB drive.recover-from-a-drive-windows
    • Note: Keep in mind that your apps and files will be permanently removed.
  5. Select the Recover option to launch the process.
  6. Wait until your device reinstalls Windows.

Conclusion

If your Windows computer is stuck on the “Diagnosing Your PC” screen, turn it off three times in a row and then rerun Automatic repair. If the problem persists, enter Advanced troubleshooting, and uninstall the problematic update. As a last resort, reinstall the OS using an external bootable USB recovery drive. Did you find other ways to troubleshoot the problem? Let us know in the comments below.

Categories: Windows

Author Madalina Dinita

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Comments

  1. yosi says:
    April 13, 2023 at 6:46 am

    This isnt workoing. my pc stuck at : “diagnosing pc” section. and it wont even start.

  2. Ivan says:
    March 17, 2023 at 12:30 am

    Am stack with this diagnosis thing

  3. Iviwe says:
    January 25, 2023 at 2:30 pm

    I tried the options but none worked is there any other way to do this ? Or anyway to obtain the files in the computer ?

  4. dob dob dabli dabli says:
    December 24, 2022 at 2:42 am

    I got stuck in the password section and I didn’t write the password at all and I don’t remember the password, please help

  5. Bart Kavanaugh says:
    December 16, 2022 at 8:20 am

    This worked one time. Then I had to reboot. Unfortunately Ms forces your PC to update and it starts all over again.

  6. Pat says:
    December 16, 2022 at 8:20 am

    This worked one time. Then I had to reboot. Unfortunately Ms forces your PC to update and it starts all over again.

  7. Vitali says:
    December 12, 2022 at 11:50 pm

    Tried all the options, none of them worked…windows can’t even boot safe mode…D:

  8. Babak Bassirian says:
    December 4, 2022 at 3:57 pm

    Did not help at all. Took days to get to advanced options then unable to uninstall feature or quality updates. Lenovo you really suck it’s only a year or two old. What the hell r we supposed to do now???

  9. Kevin S Dickerson says:
    November 16, 2022 at 12:56 am

    My PC displays
    Windows update
    Sign in and install important updates
    On my startup screen it goes from the hp logo to that after powering on

  10. Name says:
    November 6, 2022 at 11:29 am

    Worked for me

  11. walter bryant says:
    September 27, 2022 at 5:05 pm

    nothing worked It ask for an admin password. If I could get that far I would not have a problem. . just stuck in automatic repair. Keeps powering off.

  12. Stephanie says:
    September 14, 2022 at 3:57 pm

    Tried this and it’s still stuck on the diagnosing your PC screen. Anyone know any other ways?

  13. Robert nocholson says:
    September 8, 2022 at 10:51 am

    No nothing in this article helped,

  14. Angela says:
    July 22, 2022 at 7:10 pm

    Nono and no nothing here has worked. I can only boot into windows 11 and access run command. Nothing else loads. So when I tried running command to go into safe mode it fails. So I went back thru list here and still nada. Frustrated beyond! This is my livelyhood… I only installed 11 because ms contacted me saying they determined my machine to be a good fit for current download! What a crock!!!!I think they owe me a paycheck until they can resolve or find a way to save all my work clients and settings then roll back or flat out fix-what a concept accepting responsibility for financial peril your company causes!?!

  15. Umesh says:
    July 13, 2022 at 2:45 am

    Still issue not resolve, facing same issue, is there another waya to solve this issue

  16. Roy Goetz says:
    February 2, 2022 at 3:45 pm

    It is stuck on diagnosing pc, have tried all the ideas and can not get recover from drive or rest pc under troubleshooting

  17. Mark anthony says:
    January 15, 2022 at 6:21 pm

    This literally didnt work its still stuck on diagnosing pc ,

  18. EyeFarted says:
    January 6, 2022 at 5:46 pm

    Yea mine took 4 hours to locate and fix issues, then went to the diagnosing your pc screen after all of that.. every now abd again i can hear it fapping the hard drive a few good times then goes back to just sitting there doing its little spinny thing.. think im about to play football with it..

  19. Mox says:
    December 30, 2021 at 11:34 am

    It only gives option ,I don’t have the option to go to advanced options ????

  20. Tembo Robert says:
    December 19, 2021 at 1:02 am

    Yes I’m happy ???? now

  21. Dorispearl says:
    November 26, 2021 at 10:19 am

    Thanks a bunch, this worked for me. It saved me from formatting my PC as I thought the OS crashed

  22. sky c says:
    November 11, 2021 at 8:01 am

    I can’t get to the advanced startup options because I’m stuck on the diagnosing your pc page. I’ve tried all the methods to get by but it still wont work.

  23. Benjamin says:
    November 6, 2021 at 3:32 am

    It didn’t help at all I tried all methods

  24. Prixiee says:
    October 15, 2021 at 5:57 am

    I still cant open it it stock on the Preparing Automatic repair what cn i do?my mom will scold me

  25. Bryan Jones says:
    September 29, 2021 at 11:01 am

    Thank you was a great success and laptop fixed.

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