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Windows: Solve “Unable to install printer. Another printer or printer with this name already exists”

Mitch BartlettDecember 17, 2018 Comments (17)

When attempting to install a printer in Microsoft Windows, I was greeted with an error that said:

“Unable to install printer. Another printer or printers share with this name already exists. please use another name for the printer.”

I received this error despite the fact that there was no other printer using the name I specified.

For me, this message appeared because somewhere in the Windows Registry was a reference to that printer name. I had to remove the registry entry using these steps.

You may want to make a backup of the Registry first before performing these steps.

  1. Hold the Windows Key and press “R“.
  2. Type “regedit“, then press “Enter“.
  3. Navigate to the following location:
    • HKEY_LOCAL_MACHINE
    • SYSTEM
    • CurrentControlSet
    • Control
    • Print
    • Printers
  4. Look for the registry key that has any keys or values related to the printer name you were trying to use. Right-click the key, then delete it.
  5. Close the “Registry Editor“.
  6. Select “Start“, type “services.msc“, then press “Enter“.
  7. Stop and restart the “Print Spooler“.

Now attempt to add the printer again. You should be able to use the name you desired without the error message appearing.

Categories: Windows

Author Mitch Bartlett

My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all. Mitch's Favorite Gear ATX Graphics Card CanaKit Raspberry Pi 3

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Comments

  1. Bryan says:
    May 22, 2023 at 6:48 am

    Did not work for me with a Samsung USB printer

  2. PMac says:
    April 12, 2023 at 7:03 am

    Perfect!!

  3. Barraque says:
    August 27, 2022 at 5:32 am

    perfect ! solved my problem, thanks a lot

  4. Pezza says:
    November 22, 2021 at 9:39 am

    Spot on, worked in Windows 10 Pro, thank you.

  5. Mark says:
    July 28, 2021 at 5:58 am

    Super helpful!

  6. Superleaw says:
    December 27, 2020 at 12:41 am

    I appreciate your help, Mr. Bartlett.

  7. Helen Chong says:
    October 19, 2020 at 2:01 pm

    thank you, it works

  8. Mike says:
    September 12, 2020 at 9:02 am

    It worked. But, when I created a new printer with the name that was formerly in the registry, it didn’t show up as one of the available printers.

  9. Abdul Azeez says:
    August 9, 2020 at 12:30 pm

    Great ,It works in Windows Server 2016.

  10. Kevin says:
    June 14, 2020 at 9:07 pm

    Thank you!

  11. Aaron Stout says:
    April 7, 2020 at 12:30 pm

    Thank you

  12. Liezl says:
    December 28, 2019 at 1:36 am

    Awesome – thank you!

  13. ER says:
    December 6, 2019 at 2:37 pm

    Worked perfect after angrily deleting a printer and trying to re-install later. Thanks, Win10

  14. Bob says:
    October 22, 2019 at 10:28 am

    Still an issue in Windows 10.

  15. William Nightingale says:
    October 5, 2019 at 7:31 pm

    worked great!!

  16. Another windows user says:
    September 25, 2019 at 2:43 pm

    Thank you.

  17. A windows user says:
    July 11, 2019 at 12:48 pm

    Thanks!

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